Open to Product Manager roles · Bengaluru or remote
Nidhi Singh — Associate Product Manager for AI & B2B SaaS. Customer research, PRDs, and working AI prototypes built with Claude, Lovable AI, and Replit.
Product case studies
Retail touchpoints audited
Internships
Nidhi Singh
Bengaluru, India
Tools I use
01 · Featured case studies
B2B SaaS · PLG
PM · PRD + prototype
3 interventions · 1 live prototype
Read case studyConsumer · Ops
PM · Independent PRD
Target ETA variance +12 → +3 min*
Read case studyRetail · Research
Marketing Intern · Lead
10+ touchpoints audited
Read case study*Illustrative target from an independent case study; no measured business outcome is claimed.
02 · How I work
Mine reviews, interviews, and market signals to find the real friction—with evidence limits stated.
Turn signals into personas, user stories, PRDs, and a prioritised MVP roadmap.
Prototype fast with Claude, Lovable AI, and Replit; document APIs and prompt logic.
Define events, success metrics, and GTM checkpoints before anything ships.
03 · About
I like making ambiguous problems legible—and decisions easier to defend.
I combine customer research, structured documentation, and business thinking to turn unclear problems into practical product decisions—comfortable using AI tools across user research, documentation, and prototyping, and presenting findings to technical and non-technical stakeholders.
My experience spans brand auditing, competitive analysis, process mapping, and AI product exploration. I’m self-driven and customer-focused, with a track record of taking ambiguous problems from research to a scoped solution—looking to join a fast-moving B2B SaaS team and turn customer insight into prioritised product roadmaps.
Case study · Toing
An independent product case study using public 1-star Play Store reviews to frame two trust problems: weak issue resolution and inaccurate delivery estimates.
01
Reviewed a small sample of 1-star feedback, separated duplicates and out-of-scope issues, and documented the evidence limits instead of overstating them.
02
Turned patterns into fictional composite personas, 12 user stories, tiered resolution logic, critical-issue escalation, refund tracking, and live ETA reason codes—plus a working Lovable AI prototype giving customers direct call access for critical complaints.
03
Defined events, success metrics, risks, and open questions—while labeling all funnel figures as illustrative because no real Toing data was available.
Proposed product flow
How success would be measured
Responsible outcome statement
This was not a launched product and reports no measured business outcome. It demonstrates evidence-led problem framing, prioritization, instrumentation planning, and clear treatment of assumptions.
Case study · Zoho CRM
Setup-aware onboarding that detects where a trial user is stuck and responds with targeted guidance—framed from 1–2 star G2 and Capterra reviews about gated features, rigid reports, and canned support.
Part A
Detect when a trial user hits a higher-tier feature and say so plainly, instead of letting it silently fail.
Part B
Spot repeated attempts on custom reports or fields and surface a short walkthrough for that exact task.
Part C
Flag tickets that are reopened or still 'stuck' after a templated response for human escalation with context.
How success would be measured
Scope & honesty
Out of scope: changing Zoho's pricing or fixing sync delays. Includes a persona (Priya, Sales Ops Lead), user stories, and open questions. Independent case study—no measured business outcome is claimed.
04 · Experience & education
Apr 2026
White and Box Company · Bengaluru
Supported lead generation and proposal development for an EdTech client (Shadow Minds Solutions); researched competitors and the Bangalore internship market to inform messaging and positioning.
Sep 2025
Titan Company Limited · Bengaluru
Led a mystery audit across 10+ retail touchpoints, defined evaluation criteria, and presented a prioritized gap-analysis report and KPIs to the marketing team with data-backed recommendations.
Feb 2025
Frozen Food Products · Agra
Documented end-to-end operations and promotional workflows across cross-functional teams, building process-mapping skills.
May 2023 – May 2024
Lex Indis Law Firm & Associates and Solicitors · New Delhi
Drafted contracts, research memos, and case summaries under tight deadlines; built structured, audience-specific writing skills.
CHRIST (Deemed to be University) · Bengaluru
May 2025 – Jun 2027 (Expected)
Bennett University · Greater Noida
May 2025
University of Delhi · New Delhi
Mar 2022
05 · Skills
Certifications
Leadership & exposure
— · Testimonials
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06 · Contact
Open to Associate Product Manager opportunities in SaaS and AI-driven products—Bengaluru or remote.